Resume
This work is cataloged in the Scientific Portal. Officially published in IEEE Engineering Management Review (2020). Referenced as: "Almeida, Fernando Luís Ferreira de; Santos, José Duarte; Monteiro, Jose Augusto. Corresponding author: Almeida, Fernando Luís Ferreira de".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.1109/EMR.2020.3013206