Resume
This work is cataloged in the Scientific Portal. Officially published in Revista de Gestão e Secretariado (Management and Administrative Professional Review) (2023). Referenced as: "Patrick Diliane Cardoso Da Silva; Jorge Manuel Pires Mendonça; Luís Miguel Pereira Gomes; Maria de Lurdes Vasconcelos Babo E Silva".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.7769/gesec.v14i7.1832