Resume
This work is cataloged in the Scientific Portal. Officially published in Revista Brasileira de Administração Científica (2016). Referenced as: "Araújo, Flávia; Castro, Conceição; Ferreira, Fernanda A.".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.6008/SPC2179-684X.2016.003.0004