Resume
This work is cataloged in the Scientific Portal. Officially published in Conceptual Model (2022). Referenced as: "Cláudia Filipa Silva Morais; Paulo Botelho Pires; Catarina Delgado; Morais, C.F.S.; Pires, P.B.; Delgado, C.".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.4018/978-1-6684-5523-4.ch005