Resume
This work is cataloged in the Scientific Portal. Officially published in Impact of Features on Healthcare Relationships (2023). Referenced as: "Ricardo Jorge Silva; Paulo Botelho Pires; Catarina Delgado; José Duarte Santos".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.4018/978-1-6684-8984-0.ch002