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Journal article Open Access Peer Reviewed

The importance of the ITIL framework in managing Information and Communication Technology services 🔓

Lopes, Sergio Francisco Sargo Ferreira
International Journal of Advanced Engineering Research and Science, Volume 8, Issue 5, 2021, pp. 292–296
Published: 2021

Resume

This work is cataloged in the Scientific Portal. Officially published in International Journal of Advanced Engineering Research and Science (2021). Referenced as: "Lopes, Sergio Francisco Sargo Ferreira".

The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.22161/ijaers.85.35

Keywords

Best practices Framework ICT ITIL ICT services

Bibliographic & Editorial Details

Venue / Journal / Book International Journal of Advanced Engineering Research and Science
Volume & Issue Vol. 8 (No. 5)
Pagination Pages 292 - 296
Role Author

Official Identifiers

DOI: 10.22161/ijaers.85.35
ISSN: 2349-6495

Autores & Descoberta de Ciência ID

Identificação dos autores da instituição e deteção de coautores via FCT Ciência Vitae.

Coautores da Obra

Autores discriminados na citação da publicação:

Lopes, Sergio Francisco Sargo Ferreira

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