Journal article Open Access 10 Citations Peer Reviewed

The importance of the ITIL framework in managing Information and Communication Technology services

Lopes, Sergio Francisco Sargo Ferreira

ISLA — Instituto Politécnico de Gestão e Tecnologia

International Journal of Advanced Engineering Research and Science, Volume 8, Issue 5, 2021, pp. 292–296

DOI: 10.22161/ijaers.85.35

Resume

Abstract

Abstract not provided by the author or the indexing source.

#Best practices #Framework #ICT #ITIL #ICT services

Publication Type Journal article

Publication Year 2021

Journal / Conference / Work International Journal of Advanced Engineering Research and Science

ISSN 2349-6495

Volume / Issue Vol. 8 (5)

Pagination pp. 292–296

Publication Status Published

ssargo@ispgaya.pt ID: D411-4C84-14EC