Book chapter
Peer Reviewed
An holistic theoretical perspective to analyse the efficiency of quality management: Preliminary findings of a qualitative study
DIAS, ALCINA
ISLA — Instituto Politécnico de Gestão e Tecnologia
Shedding light on TQM: Some research findings, 2013
Publicado por: Bilbao: University of the Basque Country UPV/EHU. ISBN:978-84-9860-851-9.
