Journal article
Peer Reviewed
Marcos, Anabela (2018). The Role of the Positive Switching Costs in the Insurance Industry. International Journal of Marketing, Communication and New Media, 6 (10), 7-31.
Marcos, Anabela
ISLA — Instituto Politécnico de Gestão e Tecnologia
International Journal of Marketing, Communication and New Media, Volume 6, Issue 10, 2018, pp. 7–49