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Abstract

Maturity models facilitate organizational management, including information systems management, with hospital organizations no exception. This article puts forth a study carried out with a group of experts in the field of hospital information systems management with a view to identifying the main influencing factors to be included in an encompassing maturity model for hospital information systems management. This study is based on the results of a literature review, which identified maturity models in the health field and relevant influencing factors. The development of this model is justified to the extent that the available maturity models for the hospital information systems management field reveal multiple limitations, including lack of detail, absence of tools to determine their maturity and lack of characterization for stages of maturity structured by different influencing factors.

Keywords

#maturity model #Hospital information systems #information systems management #influencing factors #health care organization #organizational maturity #expert consensus #Maturity (psychological) #Capability Maturity Model #Service Integration Maturity Model #Information system #Knowledge Management