Resume
This work is cataloged in the Scientific Portal. Officially published in INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND BUSINESS ADMINISTRATION (2020). Referenced as: "Andrés Marques, Maria Isabel; Ribeiro Candeias, Maria Teresa; Rebelo de Magalhães, Carla Marisa".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.18775/ijmsba.1849-5664-5419.2014.66.1001