Book chapter
Peer Reviewed
Marcos, A., Coelho, A., & Silva, M. (2012). Antecedents of customer satisfaction with insurance companies. Artigo publicado no Soft Computing in Management and Business Economica, Studies in Fuzziness and Soft Computing, vol I, 286/2012, Eds de Ana M. Gi
De Figueiredo Marcos, A.M.B.D.S.B.
,
Coelho, A.F.M.
,
Vivaldo Dos Santos Silva, M.M.. Antecedents of customer satisfaction
ISLA — Instituto Politécnico de Gestão e Tecnologia
2012
Publicado por: Eds de Ana M. Gil-Lafuente, Jaime Gil-Lafuente e José M. Merijó-Lindahl, Springer.
