Back
Book chapter Peer Reviewed

Marcos, A., Coelho, A., & Silva, M. (2012). Antecedents of customer satisfaction with insurance companies. Artigo publicado no Soft Computing in Management and Business Economica, Studies in Fuzziness and Soft Computing, vol I, 286/2012, Eds de Ana M. Gi

De Figueiredo Marcos, A.M.B.D.S.B. , Coelho, A.F.M. , Vivaldo Dos Santos Silva, M.M.. Antecedents of customer satisfaction
Volume I, Issue 286/2012, 2012
Published: 2012
Access Article (PDF / URL)

Resume

This work is cataloged in the Scientific Portal. Referenced as: "De Figueiredo Marcos, A.M.B.D.S.B.; Coelho, A.F.M.; Vivaldo Dos Santos Silva, M.M.. Antecedents of customer satisfaction".

Bibliographic & Editorial Details

Publisher Eds de Ana M. Gil-Lafuente, Jaime Gil-Lafuente e José M. Merijó-Lindahl, Springer.
Volume & Issue Vol. I (No. 286/2012)
Role Author

Discovery of Co-authors & Ciência ID

Authors itemized in work citation:

De Figueiredo Marcos, A.M.B.D.S.B.; Coelho, A.F.M.; Vivaldo Dos Santos Silva, M.M.. Antecedents of customer satisfaction

Other Related Publications

Book chapter • -

Perspectives of Companies and Employees from the Great Place To Work (GPTW) Ranking on Remote Work in Portugal: A Methodological Proposal

Book chapter • -

The Importance of Technical Documentation in User Experience: an Empirical Study in Higher Education

Book chapter • -

Information management in small and medium-sized industrial companies in Portugal: behavior, memory and innovation (Gestão da informação nas pequenas e médias empresas industriais de Portugal: comportamento, memória e inovação)

ISLA Scientific Portal • Metadata officially synchronized via Ciência Vitae / FCT