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Marcos, A., Coelho, A., & Silva, M. (2012). Antecedents of customer satisfaction with insurance companies. Artigo publicado no Soft Computing in Management and Business Economica, Studies in Fuzziness and Soft Computing, vol I, 286/2012, Eds de Ana M. Gi

De Figueiredo Marcos, A.M.B.D.S.B. , Coelho, A.F.M. , Vivaldo Dos Santos Silva, M.M.. Antecedents of customer satisfaction

ISLA — Instituto Politécnico de Gestão e Tecnologia

2012 Published by: Eds de Ana M. Gil-Lafuente, Jaime Gil-Lafuente e José M. Merijó-Lindahl, Springer.

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Publication Type Book chapter

Publication Year 2012

Publisher Eds de Ana M. Gil-Lafuente, Jaime Gil-Lafuente e José M. Merijó-Lindahl, Springer.

Publication Status Published

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Anabela Maria Bello da Silveira Baptista de Figueiredo Marcos

amarcos@iscac.pt ID: 741A-5F92-B87E

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De Figueiredo Marcos, A.M.B.D.S.B.; Coelho, A.F.M.; Vivaldo Dos Santos Silva, M.M.. Antecedents of customer satisfaction (2012). Marcos, A., Coelho, A., & Silva, M. (2012). Antecedents of  customer satisfaction with insurance companies. Artigo publicado no Soft Computing in Management and Business Economica, Studies in Fuzziness and Soft Computing, vol I, 286/2012, Eds de Ana M. Gi.