Resume
This work is cataloged in the Scientific Portal. Officially published in Asia Pacific Journal of Marketing and Logistics (2018). Referenced as: "Marcos, Anabela Maria Bello de Figueiredo; Coelho, Arnaldo Fernandes de Matos".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.1108/apjml-10-2017-0235