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Conference paper

Marcos, Anabela & Coelho, Arnaldo (2017). Comparison between direct and indirect relationship among satisfaction and loyalty and word-of-mouth. Paper apresentado nas XXVII Jornadas Hispano-Lusas de Gestión Científica, Alicante, Espanha.

Marcos, Anabela , Coelho, Arnaldo
ISLA — Instituto Politécnico de Gestão e Tecnologia
2017

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Publication Type Conference paper
Publication Year 2017

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