Marcos, Anabela & Coelho, Arnaldo (2014). The role of service quality in the insurance industry. Paper apresentado na Conferência INBAM 2014 - International Network of Business & Management Journal. Foi apresentada em Barcelona durante uma sessão presidid
Marcos, Anabela,Coelho, Arnaldo
ISLA — Instituto Politécnico de Gestão e Tecnologia
2014
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