Marcos, Anabela de Figueiredo & Rocha, Tânia Marques da (2023). Service quality, satisfaction and loyalty determinants in the e-banking. Paper apresentado na CISTI'2023 - 18th Iberian Conference on Information Systems and Technologies, scientific conferen

Marcos, Anabela de Figueiredo , Rocha, Tânia Marques da

ISLA — Instituto Politécnico de Gestão e Tecnologia

2023

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Publication Type Conference paper

Publication Year 2023

ISLA Authors & Affiliations

Anabela Maria Bello da Silveira Baptista de Figueiredo Marcos

amarcos@iscac.pt ID: 741A-5F92-B87E

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Marcos, Anabela de Figueiredo; Rocha, Tânia Marques da (2023). Marcos, Anabela de Figueiredo & Rocha, Tânia Marques da (2023). Service quality, satisfaction and loyalty determinants in the e-banking. Paper apresentado na CISTI'2023 - 18th Iberian Conference on Information Systems and Technologies, scientific conferen.