A gamificação como estratégia para a melhoria da performance dos operadores de call center: estudo de caso myarena

Resume

This work is cataloged in the Scientific Portal. Officially published in Egitania Sciencia (2023). Referenced as: "Almanso, J.; Basilio, M.P.; Borralho, Carlos".

Bibliographic & Editorial Details

Venue / Journal / Book Egitania Sciencia

Volume & Issue Vol. 32

Publication Venue / Conference Portugal

Role Coauthor

Discovery of Co-authors & Ciência ID

Authors itemized in work citation:

Almanso, J.; Basilio, M.P.; Borralho, Carlos

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A gamificação como estratégia para a melhoria da performance dos operadores de call center: estudo de caso myarena

Resume

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