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Journal article Open Access 4 Citations

Exploring the impact of mobile marketing tools on the purchase intention of iberian consumers

Sara Teixeira , Ana Nunes , Teixeira, Sara , Nunes, Ana
ISLA — Instituto Politécnico de Gestão e Tecnologia
Dutch Journal of Finance and Management, 09 06 2024
DOI: 10.55267/djfm/14679 Handle: http://hdl.handle.net/10400.26/51017

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Abstract
Mobile devices have become an integral part of our daily lives, and people use them for numerous activities, including shopping. As a result, businesses must utilize mobile marketing tools to communicate with their customers and offer personalized and differentiated products. Mobile marketing employs various tools such as location-based services, mobile applications, and mobile e-mail to attract customers and stimulate their interest in purchasing a particular product. This research seeks to identify the mobile marketing tools that influence the Iberian consumer's purchase intention. The study collected data through a questionnaire from Iberian consumers using a non-probabilistic convenience sample. The study results showed that a positive attitude towards mobile marketing is a significant factor that influences the purchase intention of a product or service. The study also revealed that location-based services and mobile applications are the most effective tools in creating a favorable attitude towards mobile marketing and, consequently, the intention of Iberian consumers to purchase a product or service. This investigation aims to provide organizations and researchers with know-how on mobile marketing and the Iberian consumer's purchase intention so that they can make better decisions and encourage further research.

Keywords

#Mobile marketing #Tools #Purchase intention #Attitude #Location-based services #Mobile applications

Bibliographic Details

Publication Type Journal article
Publication Year 2024
Journal / Conference / Work Dutch Journal of Finance and Management
ISSN 2542-4750

ISLA Authors & Affiliations

S
Sara Raquel Teixeira
sarat@iscap.ipp.pt ID: CD1C-0EE5-AE14
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