Determinants of customers satisfaction and behavioural intentions in the luxury hotels: the impact of SERVQUAL dimensions

Resume

This work is cataloged in the Scientific Portal. Officially published in Tourism & Management Studies International Conference 2013 (2013). Referenced as: "Monteiro, Albertina Paula; Cláudia Miranda Veloso".

Bibliographic & Editorial Details

Venue / Journal / Book Tourism & Management Studies International Conference 2013

Publisher Paulo Águas, Francisco Serra, José Santos (eds.)

Pagination Pages 354 - 354

Publication Venue / Conference Faro, Portugal

Autores & Descoberta de Ciência ID

Identificação dos autores da instituição e deteção de coautores via FCT Ciência Vitae.

Autor(es) da Instituição

A

Albertina Paula Moreira Monteiro Investigador

Ciência ID: 1C17-21AB-A6A8

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Coautores da Obra

Autores discriminados na citação da publicação:

Monteiro, Albertina Paula; Cláudia Miranda Veloso

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Determinants of customers satisfaction and behavioural intentions in the luxury hotels: the impact of SERVQUAL dimensions

Resume

Bibliographic & Editorial Details

Autores & Descoberta de Ciência ID

Nenhum coautor adicional com Ciência ID associado

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