Conference paper

Determinants of customers satisfaction and behavioural intentions in the luxury hotels: the impact of SERVQUAL dimensions

Monteiro, Albertina Paula , Cláudia Miranda Veloso

ISLA — Instituto Politécnico de Gestão e Tecnologia

2013, pp. 162–162 Published by: Paulo Águas, Francisco Serra, José Santos (eds.)

Resume

Abstract

Abstract not provided by the author or the indexing source.

Publication Type Conference paper

Publication Year 2013

Pagination pp. 162–162

Publisher Paulo Águas, Francisco Serra, José Santos (eds.)

Publication Status Published

amonteiro@iscap.ipp.pt ID: 1C17-21AB-A6A8