Resume
This work is cataloged in the Scientific Portal. Officially published in The Electronic Library (2023). Referenced as: "Bueno de la Fuente, Gema; Agustín-Lacruz, Carmen; Fujita, Mariângela Spotti Lopes; Terra, Ana Lúcia".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.1108/el-05-2023-0128