Resume
This work is cataloged in the Scientific Portal. Officially published in Emerging Trends, Techniques, and Tools for Massive Open Online Course (MOOC) Management (2018). Referenced as: "Soares, Filomena; Lopes, Ana Paula".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.4018/978-1-5225-5011-2.ch009