Resume
This work is cataloged in the Scientific Portal. Officially published in International Journal of Information Management (2019). Referenced as: "João Vidal Carvalho; Álvaro Rocha; José Vasconcelos; António Abreu".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.1016/j.ijinfomgt.2018.07.001