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Why do employees change the job? Insights on employees` needs and expectations based on international evidence

Agnieszka ZIELINSKA , University of Bielsko-Biala , Maria Ana MONTES DE OCA , Enas DAHADHA , Renato AZEVEDO SANT ANNA , António CALHEIROS , University of York, United Kingdom , et al

ISLA — Instituto Politécnico de Gestão e Tecnologia

Scientific Papers of Silesian University of Technology. Organization and Management Series, 2023

The main objective of the study is to identify the current motivations and expectations of employees who are searching for new job opportunities.The theoretical objective is to expand the understanding of motivations to change the job.The practical objective is to assist managers in retaining employees and creating a better workplace.Design/methodology/approach: Data were collected based on the online questionnaire with open-ended questions.In total 647 respondents participated in this study.Responses were gathered in 2023 from five countries: Portugal (112), Poland (139), Palestine (130), Brazil (109), and Mexico (157).Answers were analyzed using NVivo software.Findings: Empirical findings revealed seven reasons to apply for a new job post: career development, financial motivation, work environment and culture, ambition, leadership and management, work-life balance, and relocation.Moreover, in the explored countries professional development, management skills and leadership were identified as the most significant employees` expectations in relation to future employers.Other expectations are following: behavioral values, empathy, teamwork, collaboration, work environment, financial compensation, security, stability, autonomy and flexibility in a new workplace. Research implications:The study provides insights into the motives that cause employees to change jobs.As theoretical implications, revealed insights can be valuable in developing management theories.For managers recommendations were formulated to better understand and react on personal needs of employees to create opportunities for financial and personal development within the organization.Originality/value: The value of this study lies in the used method (open-ended questionnaires) that allowed to discover insights about current employees` needs.Findings may inspire researchers to develop theory and managers to redesign the personal strategy.

Keywords

#job change #employee turnover #employee motivation #employee expectations #Career development #economic motivation #work-life balance #leadership and management #Organizational culture #employee retention #relocation #cross-national comparison #Originality #Flexibility (engineering) #Autonomy #job security #Value (mathematics) #Public relations #teamwork #Psychological contract

Bibliographic Details

Publication Type Journal article

Publication Year 2023

Journal / Conference / Work Scientific Papers of Silesian University of Technology. Organization and Management Series

ISSN 1641-3466

ISLA Authors & Affiliations

Why do employees change the job? Insights on employees` needs and expectations based on international evidence

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Bibliographic Details

ISLA Authors & Affiliations