Resume
This work is cataloged in the Scientific Portal. Officially published in Scientific Papers of Silesian University of Technology. Organization and Management Series (2023). Referenced as: "Agnieszka ZIELINSKA; University of Bielsko-Biala; Maria Ana MONTES DE OCA; Enas DAHADHA; Renato AZEVEDO SANT ANNA; António CALHEIROS; University of York, United Kingdom; et al".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.29119/1641-3466.2023.181.42