Resume
This work is cataloged in the Scientific Portal. Officially published in International Journal of Health Care Quality Assurance (2018). Referenced as: "Silva, Alexandre Gomes G.; Ferreira, Pedro Lopes; Daniel, Fernanda Bento".
The complete abstract and full text can be accessed directly at the official DOI: https://doi.org/10.1108/IJHCQA-07-2017-0121