Resume
This work is cataloged in the Scientific Portal. Officially published in Revista de Administração Pública (2019). Referenced as: "Monteiro, Rosa; Vieira, Amélia Filipa Soares; Daniel, Fernanda; Silva, Alexandre Gomes da; Matos, Fátima Regina Ney; Rosa Monteiro; Amélia Filipa Soares Vieira; et al".
The complete abstract and full text can be accessed directly at the official DOI: http://dx.doi.org/10.1590/0034-761220170155