Back
Book chapter 1 Citations

Optimizing Social Media Strategies for Enhanced Performance

Ângelo Gomes , Inês Veiga Pereira , Susana Pinto
ISLA — Instituto Politécnico de Gestão e Tecnologia
A Case Study of the Florist, 2025

Resume

Abstract
The Florist – Luxury Bouquets is a Portuguese luxury e-commerce brand. Specializing in preserved flower bouquets with an innovative preservation system. The company targets middle to high-income professionals seeking convenience and premium quality. With a well-structured management team, the brand focuses on efficient operations, financial management, and customer satisfaction. Using digital marketing and strong social media presence, The Florist has achieved significant growth. Despite rapid growth, challenges such as income volatility and competition persist. Strategic recommendations include product diversification, enhanced marketing efforts, and improved demand forecasting to stabilize revenue. The brand's website and social media strategy were also analyzed and compared with the main competition. The use of important keywords on website content and search engine marketing investment may lead to better website performance. Future social media strategies should leverage video content, albums, and consistent content planning to maintain and grow their audience.

Keywords

#social media strategy #Digital marketing #Demand forecasting #product diversification #search engine marketing #website content optimization #video content #content planning #revenue volatility #Social media #Computer science

Bibliographic Details

Publication Type Book chapter
Publication Year 2025
Journal / Conference / Work A Case Study of the Florist
ISSN 2327-5502

ISLA Authors & Affiliations

I
Inês Alexandra Barbosa da Veiga Pereira Beira Correia
inespereira.iscap@gmail.com ID: 6412-4E4D-5174
Profile
S
Susana Mónica da Cruz Pinto
spinto@iscap.ipp.pt ID: EF1C-EB40-8BA8
Profile