| Title | Year | Status | Type | Indexing |
|---|---|---|---|---|
|
De Figueiredo Marcos, A.M.B.D.S.B.; Coelho, A.F.M.; Vivaldo Dos Santos Silva, M.M.. Antecedents of customer satisfaction
Marcos, A., Coelho, A., & Silva, M. (2012). Antecedents of customer satisfaction with insurance companies. Artigo publicado no Soft Computing in Management and Business Economica, Studies in Fuzziness and Soft Computing, vol I, 286/2012, Eds de Ana M. Gi |
2012 | Published | Book chapter |
